Best Digital Payment Acquirer Excellence Award

Al Madina Takaful was recognised with the Best Digital Payment Acquirer Excellence Award by the National Bank of Oman (NBO), in recognition of its pivotal role in advancing digital transformation through the development and expansion of electronic payment channels.

The award acknowledges the strategic partnership between Al Madina Takaful and the National Bank of Oman, and recognises the tangible positive outcomes achieved in enhancing digital services, infrastructure, and accessibility, contributing to the digital transformation journey in the Sultanate of Oman.

Best General Takaful Provider Middle East 2026

Al Madina Takaful was recognised as the Best General Takaful Provider Middle East 2026 at the Global Banking & Finance Review Awards, reaffirming its position as a leading provider of Sharia-compliant general takaful solutions in the Middle East. The recognition reflects the company's continued commitment to innovation, operational excellence, and customer-focused financial protection.

The Global Banking & Finance Review Awards recognise institutions that demonstrate measurable excellence, resilience, and forward-thinking leadership across the global financial services industry. The award was determined through an independent evaluation based on key criteria, including product excellence, market competitiveness, innovation and digital transformation, financial performance and stability, corporate governance and Sharia compliance, customer experience and service quality, strategic vision, and contribution to the regional takaful industry. The assessment also considered operational efficiency, regulatory compliance, sustainability initiatives, and overall competitiveness within the Middle East insurance landscape.

This achievement reflects Al Madina Takaful's consistent focus on responsible growth, product innovation, customer engagement, and the delivery of ethical and reliable takaful solutions. It reinforces the company's commitment to maintaining the highest standards of governance, investing in innovation, and creating sustainable value for its policyholders and stakeholders.

Special Recognition by Muscat University

Al Madina Takaful was recognised by Muscat University with a Special Recognition during the Employer Summit & Career Fair 2026, in appreciation of its continued commitment to supporting students' professional development through training opportunities.

The recognition was presented to organisations that have made a significant contribution to supporting students' professional development by providing valuable training opportunities. It reflects Al Madina Takaful's commitment to collaborating with educational institutions, helping prepare future talent, and creating meaningful learning opportunities that support students' career development.

Certificate of Recognition from the College of Banking and Financial Studies (CBFS)

Al Madina Takaful was recognised by the College of Banking and Financial Studies (CBFS) with a Certificate of Recognition for its participation in the Jisr Initiative, organised by the Financial Services Authority (FSA) in collaboration with the Ministry of Labour (MOL).

The initiative focuses on training and hiring students, recognising organisations that contribute to developing future talent through meaningful career opportunities. The recognition reflects Al Madina Takaful's continued commitment to supporting initiatives that strengthen collaboration with educational institutions and help prepare a skilled workforce for the future.

Customer Service Excellence Award at Oman Insurance Summit & Awards 2026

Al Madina Takaful was recognised with the Customer Service Excellence Award at the Oman Insurance Summit & Awards 2026, in recognition of its continued commitment to delivering high-quality service and enhancing the customer experience. Presented during the inaugural edition of the summit, the award acknowledges the company's continued focus on service excellence and customer engagement.

Commenting on the achievement, Usama Al Barwani, Chief Executive Officer, said:

"Customer service lies at the heart of our business. This recognition reflects the efforts of our teams in consistently delivering service that meets the expectations of our customers and stakeholders."

The award reinforces Al Madina Takaful's commitment to maintaining high standards of responsiveness, reliability and operational consistency across every customer interaction while continuing to strengthen its service capabilities in line with evolving customer expectations.

Oman's Most Trusted Brand 2025 – Insurance Category

Al Madina Takaful was recognised as the winner in the Insurance Category at the 9th edition of Oman's Most Trusted Brand Awards 2025 (OMTB). Organised by Apex Media, publishers of Muscat Daily, the awards recognise the brands that have earned the confidence of consumers across the Sultanate. The 2025 edition attracted more than one million consumer votes across 53 categories, with winners selected from approximately 750 participating companies.

Being named Oman's Most Trusted Brand in the Insurance Category represents a significant endorsement from the public, recognising the trust customers place in Al Madina Takaful and reflecting the company's enduring relationship with its policyholders.

Commenting on the achievement, Mr. Usama Al Barwani, Chief Executive Officer, said:

"Trust is the absolute currency of our industry, and to be voted the most trusted brand by the public is the highest honour we could receive. This award validates our enduring promise to stand by our policyholders when it matters most. It is about financial protection and about the deep confidence our customers place in us to safeguard their futures."

Insurance Company of the Year – Oman Leadership Awards 2025

Al Madina Takaful was recognised as the Insurance Company of the Year at the Oman Leadership Awards 2025, organised by CMO Asia. The award recognises organisations that demonstrate excellence in leadership, innovation, and industry impact across a wide range of sectors.

The recognition highlights Al Madina Takaful’s consistent commitment to innovation, customer-centric solutions, and operational excellence in the insurance sector.

Commenting on the achievement, Mr. Usama Al Barwani, Chief Executive Officer, said:

"We are truly honored to receive this award, which reflects the trust our customers and partners place in us. At Al Madina Takaful, we are committed to creating value-driven insurance solutions that uphold the principles of Takaful while driving industry standards forward. This recognition motivates us to continue our journey toward sustainable growth and meaningful impact.”

International CSR Excellence Award – Gold Category 2025

Al Madina Takaful was awarded the International CSR Excellence Award – Gold Category 2025 by the UK-based CSR Excellence Awards organisation in recognition of its achievements in corporate social responsibility. The award acknowledges the company's initiatives and programmes that support sustainable development and strengthen community solidarity.

Presented through a partnership between The Green Organisation and CSR A, the award is conferred on organisations that demonstrate excellence in corporate social responsibility through independently assessed standards. Al Madina Takaful qualified for the recognition after achieving the CSR Gold Accreditation from CSR A, a comprehensive certification covering all areas and domains of corporate social responsibility.

The International CSR Excellence Awards are granted based on CSR A's evaluation of candidates under its Gold, Silver and Bronze categories. Al Madina Takaful received the Gold Category recognition in acknowledgement of its achievement of the CSR Gold Accreditation and its performance against internationally recognised CSR standards.

Brand Leadership Award 2024

Al Madina Takaful was recognised with the Brand Leadership Award 2024 at the CMO Asia Oman Leadership Awards 2024. The award recognises organisations that demonstrate excellence in brand leadership through outstanding branding practices, innovation and effective communication.

Organised by CMO Asia, the Oman Leadership Awards celebrate organisations that set benchmarks across their respective sectors. Participating organisations are evaluated on the comprehensive application of global standards, including creativity and innovation, effective communication and feedback mechanisms, robust administration, and key performance indicators.

Commenting on the achievement, Mr. Usama Al Barwani, Chief Executive Officer, said:

“We are immensely proud to receive the Brand Leadership Award, one of the most prestigious accolades in the region. Al Madina Takaful continually strives for excellence in everything we do, and this recognition illustrates the progress we have made over the years towards fulfilling our aim to be the best in the insurance sector.”

Al Madina Takaful: Oman’s First to Achieve Gold Accreditation in CSR

Al Madina Takaful proudly becomes the first institution in Oman to earn the prestigious Gold Accreditation in Corporate Social Responsibility (CSR) from the CSR Accreditation Authority – UK.

This historic recognition reflects the company’s dedication to sustainability, community development, and environmental stewardship, aligning with Oman Vision 2040.

Leading with Purpose

Through innovative practices and active community engagement, Al Madina Takaful empowers its employees to drive meaningful social impact. This milestone underscores the company's unwavering commitment to building a sustainable and inclusive future.

A Message from the CEO

“This recognition is a proud moment for Al Madina Takaful and a leap forward for Oman’s insurance sector,” said CEO Usama Al Barwani. “It inspires us to continue leading with purpose and innovation, benefiting society and the environment.”

Towards a Brighter Future

With this achievement, Al Madina Takaful cements its position as a CSR leader, paving the way for a more sustainable Oman.Stay connected with us on social media for updates on our CSR journey.

Al Madina Insurance Company SAOG (Al Madina Takaful) named Best General Takaful Provider Oman 2023 at prestigious Global Banking & Finance Awards

Al Madina Insurance Company SAOG (Al Madina Takaful), one of Oman’s leading Insurance companies and the first Takaful provider, has recently received the 'Best General Takaful Provider Oman 2023' honour at the prestigious UK-based Global Banking & Finance Awards 2023.

The Global Banking & Finance Awards are highly regarded in the financial sector. Renowned for recognizing excellence and innovation in the global financial sector, the 13th edition of the Global Banking & Finance Awards acknowledged Al Madina Takaful's outstanding contributions to the Insurance industry and to its customers.

Al Madina Takaful's win is attributed to its exceptional performance in various aspects of the Insurance industry. The company offers a comprehensive range of Sharia‘a - compliant insurance products to both retail and corporate clients. Its wide product portfolio includes General, Life, and Health Takaful products, covering areas such as Motor, Travel, Home, Domestic workers, Pleasure craft, Fire, Engineering, Energy, Aviation, Liability, General accident, Marine cargo Insurance products, served through an extensive network of branches, kiosks, and agencies. Al Madina Takaful distinguishing itself through professionalism, integrity, exceptional services and commitment to its customers and all the stakeholders.

In response to the achievement, Mr. Usama Al Barwani, CEO of Al Madina Takaful, stated, "This prestigious award is a testament to our unwavering commitment to excellence, innovation and sustainability in the insurance industry. We are proud to be recognized for our dedication to providing top-notch insurance solutions to our valued customers."

Deputy CEO, Mr. Shakaib Mahmood, expressed, "Receiving the 'Best General Takaful Provider Oman' award is a reflection of the collective effort of our entire team. It motivates us to continue striving for excellence and delivering superior services to our clients."

Head of Operations (Acting), Mr. Aneesh Varghese, added, "This recognition underscores our operational efficiency and customer-centric approach. We are grateful for the trust our clients place in us, and we remain committed to setting new benchmarks in the Insurance industry. We take pride in consistently delivering high-quality insurance solutions to our valued clients "

Al Madina Takaful's triumph at the Global Banking & Finance Awards reaffirms its standing as a pioneer in the insurance sector, offering innovative and customer-focused Takaful solutions to its customers in Oman.

Al Madina Takaful has won ‘Best Arab Company’ in the insurance category twice at the annual ‘Arab Best’ Awards.

Ajay Srivastava, COO of Al Madina Takaful received the award on behalf of the company.

The coveted ‘Arab Best Awards program is organised in the Kingdom of Morocco, in recognition of excellence in the Arab world, in the categories of Leadership, Business and Community. The Awards recognise exceptional organisations and professionals in the Arab world. This Awards attracts wide participation, and the winners are honoured in the presence of leaders from many leading Arab and international organisations.

Al Madina Takaful wins Best Arab Insurance Company Award

Al Madina Takaful was also awarded the Best Arab Company in the insurance category at the Arab Best Award 2017 at a ceremony held in Marrakech, Morocco.

Al Madina Takaful CEO Usama Al Barwani received Best Arabian 100 CEO Award at Arab Best Award 2017.

The ‘Arab Best Award’ recognises the best in the Arab world in leadership, business and community and sports. The award aims at motivating innovators from Arab countries and encourages them to innovate and excel in business categories.

Al Madina Takaful won Oman Insurer of the Year at the MENAIR Insurance Awards 2016

The award is one of the most reputed and respected recognition in the industry. This is a milestone achievement for the organisation beating both local and regional players operating in Oman and came at a time when the industry was facing tough challenges.